Terms & Conditions

These terms govern the services provided by Vertasya Private Limited (“Vertasya”, “we”) to a client (“you”). They apply to every engagement unless a signed agreement between us says otherwise, in which case that agreement takes precedence over this page.

We provide software development, data engineering, systems integration, technology consulting and related professional services. The scope, deliverables, timeline and fees for any engagement are set out in a written proposal or statement of work agreed by both parties. Nothing on this website is an offer capable of acceptance, and no engagement begins until scope and fees are agreed in writing.

• Fees are those stated in the agreed proposal or statement of work.
• Unless stated otherwise, invoices are payable within 15 days of the invoice date.
• Quoted fees exclude applicable taxes. Indian clients are charged GST at the prevailing rate. Services exported outside India are treated as zero-rated where the conditions for export of services are met.
• Payment gateway, currency conversion and bank charges on a payment are borne by the payer.
• We may suspend work on materially overdue invoices after written notice.

Delivery depends on things only you can provide. You agree to supply the access, environments, data, approvals and subject-matter input an engagement reasonably requires, and to nominate someone who can make decisions on your behalf. Where a delay is caused by these not arriving, timelines move accordingly.

On payment in full for the relevant deliverable, ownership of the custom work product created specifically for you under that engagement passes to you.

We retain ownership of anything pre-existing: our tools, libraries, frameworks, internal methods and general know-how, including material developed before or independently of your engagement. Where such material is embedded in a deliverable, you receive a perpetual, non-exclusive, worldwide licence to use it as part of that deliverable. Third-party and open-source components remain governed by their own licences, which we will identify on request.

Each party will keep the other’s non-public information confidential and use it only for the engagement. This does not apply to information that is already public, was already lawfully held, is independently developed, or must be disclosed by law. These obligations survive the end of an engagement.

We warrant that services are performed with reasonable skill and care by people competent to perform them. Where a defect in a deliverable is reported within 30 days of delivery, and stems from our work rather than a change in requirements or environment, we will correct it at no charge.

Beyond that, services are provided without further warranty. We do not warrant that software will be uninterrupted or error-free, and we are not responsible for third-party services, infrastructure or components outside our control.

Neither party is liable for indirect, incidental or consequential loss, or for loss of profit, revenue, goodwill or data, however arising.

Our total aggregate liability arising out of an engagement is limited to the fees actually paid by you to us for that engagement in the 12 months preceding the event giving rise to the claim. Nothing here limits liability that cannot lawfully be limited.

Either party may end an engagement on 30 days written notice, or immediately if the other commits a material breach that is not remedied within 15 days of written notice. On termination you pay for work performed and costs committed up to that date. Cancellations and refunds are covered by our Refund & Cancellation Policy.

These terms are governed by the laws of India, and the courts at Bengaluru, Karnataka have exclusive jurisdiction. The parties will attempt good-faith resolution before commencing proceedings.

We may update these terms. The version in force for an engagement is the one published when that engagement was agreed. The date at the top of this page shows when it last changed.

Questions about these terms go to info@vertasya.com.